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Documentation
Privacy Policy
Last Updated: February 11, 2025
Feed Oasis Market is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website [www.feedoasismarket.com] or purchase our organic, natural, and non-GMO food products. By using the Site, you consent to the practices described herein.
1. Information We Collect
We collect the following information to fulfill orders and improve your experience:- Personal Information:
- Name, email, shipping/billing address, phone number.
- Payment details (processed securely via third-party gateways like PayPal, Stripe).
- Account credentials (if you create a user profile).
- Non-Personal Information:
- Browser type, IP address, device identifiers.
- Cookies and usage data (e.g., pages visited, items viewed).
- Voluntary Information:
- Dietary preferences, product reviews, survey responses.
2. How We Use Your Information
We use your data to:- Process orders, payments, and shipping.
- Communicate order updates, promotions, or recalls.
- Improve Site functionality and personalize your experience.
- Comply with legal obligations (e.g., tax compliance).
3. Sharing of Information
We do not sell your personal data. We may share it only with:- Service Providers: Payment processors (e.g., PayPal), shipping carriers (e.g., FedEx), and IT support.
- Legal Compliance: If required by law (e.g., court orders, fraud prevention).
- Business Transfers: In mergers, acquisitions, or asset sales.
4. Data Security
We implement safeguards to protect your information:- Encryption: SSL/TLS for data transmission.
- Secure Payments: PCI-compliant payment gateways.
- Access Controls: Limited employee access to sensitive data.
5. User Rights
You have the right to:- Access/Correct Data: Review or update your account information.
- Delete Data: Request removal of personal data (exceptions apply for legal obligations).
- Opt-Out: Unsubscribe from marketing emails via the “Unsubscribe” link.
6. Cookies & Tracking Technologies
- Purpose: Enhance Site performance, analyze trends, and personalize ads.
- Types: Session cookies (temporary), persistent cookies (saved preferences).
- Management: Adjust settings via your browser, though some features may be limited.
7. Third-Party Links
The Site may link to external websites (e.g., organic certification boards). We are not responsible for their privacy practices.8. Children’s Privacy
We do not knowingly collect data from individuals under 13. If you believe a child has provided information, contact us immediately.9. International Transfers
Data may be processed in countries outside your residence (e.g., U.S.-based servers). We ensure transfers comply with applicable laws (e.g., GDPR for EU customers).10. Data Retention
We retain personal information:- For active accounts or as needed to provide services.
- For legal, tax, or audit purposes (e.g., order records for 7 years).